What level of trust in the Trust Triangle involves genuine emotional connection?

The concept of the Trust Triangle highlights different dimensions of trust that can exist within relationships, particularly in a leadership context. Personal Trust is characterized by an emotional connection that transcends mere professional or cognitive understandings. This level of trust is built on reciprocity, empathy, and genuine concern for the well-being of others, which helps to foster deeper relationships.

In contrast, Professional Trust is often based on respect and reliability within work contexts without necessarily involving personal feelings. Cognitive Trust relies on the belief in someone's competence and capabilities, primarily shaped through experiences and observations of their performance. Situational Trust pertains to trust established based on specific circumstances or events, which may not reflect a broader emotional connection.

Thus, Personal Trust is about the genuine emotional connection that develops over time, making it essential for building strong and supportive relationships in a team or organizational setting.